Test how impersonation could lead to access.
GhostEye connects social engineering testing with identity and endpoint assessments. Choose a workflow, agree how far the test can go, and review the evidence with your security team.
Why choose GhostEyeWhen GhostEye fits
your security program.
Bring us a workflow where you need to understand how impersonation could lead to access. Use these questions to assess whether the proposed campaign will give you a useful answer.
Test the workflow you are responsible for.
An employee responding to IT and a help desk approving account recovery face different decisions. GhostEye supports impersonation tests across voice, email, SMS, and chat. Select the channel and request that match the workflow you need to assess.
Can the test reproduce the decision we are worried about?
Examine what follows a successful request.
GhostEye also tests identity and endpoint controls. Where separately authorized, extend an exercise to examine whether a compromised account can access applications or endpoints. The scope should state where social engineering ends and technical validation begins.
What access will be tested, and what evidence will establish it?
Use the finding to choose a specific fix.
A missed verification check, an unusable escalation route, and a permissive access policy need different remedies. Review the observed sequence with the responsible teams, then retest the decision or control that changed.
Who owns the finding, and how will we check the fix?
Keep your awareness program and technical assessments. Use this campaign to examine a specific interaction between them. If your immediate need is training completion, evaluate that requirement separately.
Could a caller get
an MFA reset approved?
A caller claims to have lost their phone and asks the help desk to restore access. They know the employee’s name and manager, but cannot complete the normal verification route.
Illustrative evaluation scenario, not a reported customer result.
Restore account access
The caller asks for an exception to the usual verification process.
Is the change verified and authorized?
Check the approved recovery or exception route.
Requirements met
Record the authorization. Perform only the approved change.
Requirements not met
Keep the change pending. Use the approved escalation route.
The exercise checks which path the help desk actually follows. Any downstream access test requires separate authorization.
What a CISO should ask to see.
A conversation alone cannot establish account compromise. Review the records that support each conclusion.
Read the verification guide- Verification and escalation
- Did the help desk use an approved verification route? If it could not, was the request kept pending and sent to the right owner?
- Account change
- Was a reset or enrollment actually performed? Review the action and its authorization in the relevant ticket and identity records.
- Access, if tested
- Did a sign-in or resource request succeed? A reset alone does not establish access. Validate that separately within the agreed scope.
Red-team experience
behind the platform.
Before founding GhostEye, Mohammad Eshan built and led BlackRock’s red team and worked on offensive cyber operations at MITRE.
Ask us to walk through a scenario, the controls it reaches, and the evidence needed to support its findings.
Meet EshanWhat our customers say.
“GhostEye showed us how real attackers would target our team, not just through email, but through adaptive simulations and realistic social engineering. It changed how we think about security awareness.”
Make the first campaign
a useful evaluation.
A campaign should help you decide what to change and whether GhostEye fits your program. Set the evaluation criteria before the test starts.
Agree on the boundaries.
Name the workflow, participants, channels, timing, and stopping conditions. Decide whether any identity or endpoint testing is included.
Agree on the evidence.
Define the records needed to assess the result, who can provide them, and how sensitive information will be handled.
Agree on the decision afterward.
Bring the security, help-desk, or identity owner into the review. Choose the change to make and a comparable retest.
Your first campaign is on us.
Bring a workflow you want to test. We’ll discuss the scenario, the boundaries, and the evidence you need to evaluate the result.